Course Overview

Welcome to our AI Awareness training resource designed for employees working in public sector, business and non-profit organisations. In this course, we aim to:

• help you develop a solid understanding of what Artificial Intelligence (AI) is and its future potential;
• look at ways you might typically deploy or use AI systems, tools and applications in your work;
• provide you with an overview of the European Union AI Act 2024; and,
• outline how an Acceptable AI Usage Policy might be developed and implemented to raise AI awareness among staff members.

Before proceeding, why not view our short video to quickly familiarise yourself with the term AI?

Target Audience

This course will be of particular benefit to:

• Employees at all levels of the organisation who use or intend to use AI-powered systems, tools or applications in their work.

• Directors and senior managers who are tasked with developing and implementing AI related policies in their organisations, and in particular Acceptable AI Usage Policies.

• Business owners and supervisory managers who are tasked with delivering AI awareness training to their staff.

Course Structure

Since February 2^nd, 2025, employers must ensure that employees using AI systems have adequate AI literacy. Organisations must also ensure that the use of AI systems in the workplace is transparent. Hence, this eLearning resource is structured as a Level 1 awareness raising course comprising eight component parts.

The course takes approximately 1.5 hours to review. Topics are self-contained to facilitate micro-learning for the time conscious participant.

Lesson 1: The Evolution of AI

In this lesson, we chart how AI has evolved, particularly since 1950. We learn about Turing Tests and some of the pioneering programmes that laid the foundations for AI as we know it today.

Lesson 2: AI Applications

AI now plays a crucial role in numerous business sectors, enhancing efficiency and improving customer experiences. In lesson 2, we consider this topic from the perspective of AI’s use in addressing societal challenges. We also consider how AI is supporting individuals in their everyday lives.

Lesson 3: AI Driven Productivity

AI is helping to transform the way we work, impacting the business processes, tools and applications we rely on to help us carry out our job roles. We consider how common tools and applications such as ChatGPT, Microsoft Copilot, Canva and Leonardo are used and the importance of writing effective prompts when using generative AI.

Lesson 4: AI Regulatory Compliance

We explore the implications of the European Union AI Act 2024 and why regulatory compliance is necessary to safeguard the development of AI systems into the future.

Lesson 5: Ethical AI Policy Development

In this topic, we take a practical look at how managers might develop an Acceptable AI Usage Policy to help safeguard the deployment and use of AI systems, tools and applications in the workplace. Participants may download sample policy templates upon completion of this lesson.

Lesson 6: AI Security

Deploying AI systems, tools, and applications comes with a range of risks. In lesson 6, we consider some of these risks and actions that may help to mitigate systems failures, data security breaches and the unethical use of AI.

Lesson 7: AI Future Trends

In this topic, we look to the future. We consider how our use of AI-powered tools and applications will further evolve over time, particularly as Custom GPT become commonplace.

Lesson 8: Final Course Quiz

Take the opportunity to test your knowledge with our end of course quiz!

Certificate of Completion

Upon successfully completing the Final Course Quiz, participants may download free of charge a course Certificate of Completion.

Cost

The course costs €44.90 per participant for 90 days continuous single-user course access.

You will receive course login details within 24 hours of course payment.

Purchase Course

To purchase the course, please enter valid details in the payment section at the bottom of the page.

Commence the Course and General Instructions

Once you have purchased the course you will automatically be enrolled on the course:

1. Please progress through each of the lessons in the course sequentially.
2. To move from one lesson page to another, click on the ‘Mark Complete’ button located at the end of each lesson page. Once you have clicked the ‘Mark Complete’ button, you may then progress to the next lesson in the course.
3. Some lesson pages contain interactive resources. To open an interactive resource, click the orange ‘Launch’ button contained on the web page. Click on the ‘Next’ buttons or arrows within each interactive resource to move from one screen to the next within each of these resources.
4. Click on the start button to view each video resource. 
5. Click on a document name, to open document and policy templates for viewing and download.

To start the course, click on the lesson 1 heading in the table below.